CSM Account Set-Up and Management and Organisation for Direct Customers

Piktogramm für einen Vertrag

1. Customer and D-Trust conclude CSM contract

  • Registration of the CSM account with business partner ID

  • Designation of invoice recipient and service operator
Piktorgramm für Kundenkonto

2. D-Trust creates CSM account

  • Optional: Card for customer’s service operator
Piktogramm für eine Organisation

3. Customer creates organisation in the CSM

  • Addition of organisational data

  • Setting/creation of operator(s) & primary operator(s)

  • Specification of an authorised signatory

  • Application for a domain if applicable

Piktogramm für Identität überprüft

4. D-Trust checks the customer’s organisation

  • Document check (e.g. Commercial Register B (HRB) and association register) and internal checks

  • One-time contacting of the authorised signatory and the customer’s deputy / primary operator by telephone

  • Domain validation for certain certificate types or ethics review (VS-PKI)

  • Identification procedure for operators who are allowed to create certificates (PostIdent or AusweisIdent) > afterwards, operators can set up CSM access via smartcard or 2FA

  • Annual review by D-Trust (e-mail to (primary) operator)

Piktogramm für Briefversand

5. D-Trust assigns products to organisation

Piktogramm für Einkaufswagen

6. Operators order products

Employees can use secure personal certificates as digital proof of identity, to sign and encrypt e-mails as well as to sign or seal documents.

Do you have questions about our personal certificates? We will be pleased to assist you. You can find information in our FAQs section or you can contact our support team directly.