CSM Account Set-Up and Management and Organisation for Active End Customers of Partners

Piktogramm für einen Vertrag

1. Customer and partner conclude a contract

  • Optional, depending on certificate type and use: Signing of an ext-ident contract with D-Trust
Piktorgramm für Kundenkonto

2. Partner creates customers in the CSM

  • Specification of the exact company name

  • Specification of an authorised signatory

  • Setting/creation of operator(s) & primary operator(s)

  • Application for a domain if applicable

Piktogramm für Identität überprüft

3. D-Trust checks the organisation of the customer created in the CSM

  • Document check (e.g. Commercial Register B (HRB) and association register excerpt) and internal checks

  • One-time contacting of the authorised signatory and the customer’s deputy / primary operator by telephone

  • Domain validation for certain certificate types or ethics review

  • Identification procedure for operators who are allowed to create certificates (PostIdent or AusweisIdent) > afterwards, operators can set up CSM access via smartcard or 2FA

  • Annual review by D-Trust (e-mail to (primary) operator)

D-Trust und/oder Partner gibt Produkte für Organisation frei

4. D-Trust and/or partner releases products for organisation

Piktogramm für Einkaufswagen

5. Operators order products

Employees can use secure personal certificates as digital proof of identity, to sign and encrypt e-mails as well as to sign or seal documents.

Do you have questions about our personal certificates? We will be pleased to assist you. You can find information in our FAQs section or you can contact our support team directly.