CSM Account Set-Up and Management and Organisation for Active End Customers of Partners
![Vertrag Piktogramm für einen Vertrag](/files/kit-image/vertrag_3.png)
1. Customer and partner conclude a contract
- Optional, depending on certificate type and use: Signing of an ext-ident contract with D-Trust
![Kundenkonto Piktorgramm für Kundenkonto](/files/kit-image/kundenkonto-3.png)
2. Partner creates customers in the CSM
-
Specification of the exact company name
-
Specification of an authorised signatory
-
Setting/creation of operator(s) & primary operator(s)
-
Application for a domain if applicable
![Identität überprüft Piktogramm für Identität überprüft](/files/kit-image/ueberpruefung-organisation_3.png)
3. D-Trust checks the organisation of the customer created in the CSM
-
Document check (e.g. Commercial Register B (HRB) and association register excerpt) and internal checks
-
One-time contacting of the authorised signatory and the customer’s deputy / primary operator by telephone
-
Domain validation for certain certificate types or ethics review
-
Identification procedure for operators who are allowed to create certificates (PostIdent or AusweisIdent) > afterwards, operators can set up CSM access via smartcard or 2FA
-
Annual review by D-Trust (e-mail to (primary) operator)
![D-Trust und/oder Partner gibt Produkte für Organisation frei](/files/image/warenkorb_piktogramm.png)
4. D-Trust and/or partner releases products for organisation
![Einkaufswagen Piktogramm für Einkaufswagen](/files/kit-image/warenkorb_3.png)